MCQ On Communication Practice Test 72

MCQ on Communication QUESTION ANSWERS.

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Question 1
In business, keep telephone calls very short because the other person may not be:
A
free to talk to you
B
noting down what you say
C
interested in talking to you
D
paying attention to you
Question 2
A limitation of informal communication is that it is:
A
personal
B
inadequate
C
false
D
unwarranted
Question 3
The ultimate objective of feedback in the process of communication is a
A
To bring some desirable changes in the process of communication
B
To understand about the messages
C
To understand the disadvantage of communication
D
All of the above
Question 4
Communication is vital in both formal and .................................... relationships
A
Informal
B
Communication
C
Channel
D
stochastic
Question 5
Vocabulary, grammar, style and format are the major elements of
A
Oral
B
Written
C
Verbal
D
All of the above
Question 6
Which of the following is the correct sequence for the steps of a relationship that is coming apart?
A
circumscribing, differentiating, stagnating
B
differentiating, circumscribing, stagnating
C
stagnating, circumscribing, avoiding
D
circumscribing, avoiding, stagnating
Question 7
Persuasion is an essential element of effective negotiation because it helps in:
A
settling issues between two parties
B
achieving ones own interests
C
effecting agreements and solutions in the interest of all
D
resolving disputes among people
Question 8
Which of the following is NOT an example of inappropriate language given in this chapter?
A
doublespeak
B
ethnic epithets
C
blasphemy
D
obscenity
Question 9
Business research gives information to guide:
A
stockholders
B
brokers
C
business decisions
D
scholars
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