MCQ on Communication QUESTION ANSWERS.
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In business, keep telephone calls very short because the other person may not be:
free to talk to you
noting down what you say
interested in talking to you
paying attention to you
A limitation of informal communication is that it is:
The ultimate objective of feedback in the process of communication is a
To bring some desirable changes in the process of communication
To understand about the messages
To understand the disadvantage of communication
All of the above
Communication is vital in both formal and .................................... relationships
Vocabulary, grammar, style and format are the major elements of
All of the above
Which of the following is the correct sequence for the steps of a relationship that is coming apart?
circumscribing, differentiating, stagnating
differentiating, circumscribing, stagnating
stagnating, circumscribing, avoiding
circumscribing, avoiding, stagnating
Persuasion is an essential element of effective negotiation because it helps in:
settling issues between two parties
achieving ones own interests
effecting agreements and solutions in the interest of all
resolving disputes among people
Which of the following is NOT an example of inappropriate language given in this chapter?
Business research gives information to guide:
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