MCQ on Communication QUESTION ANSWERS.
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Which statement about touch is FALSE?
Touch is the first of the five senses to develop.
Social-polite touch is the least intimate of the categories listed in the chapter.
A physician touching a patient for a physical exam is an example of functional-professional touch.
The situation at hand is one factor that influences touch.
Which of the following is NOT a barrier to listening mentioned in this chapter?
a passive listener
Respect is essential when practising as a health professional.
However, you only need to respect yourself and your colleagues.
It is the foundational factor that builds mutual understanding and a therapeutic relationship.
It is especially important when relating to people older than you.
However, you only need to respect those people who respect you.
Which statement concerning self-disclosure is FALSE?
Women tend to be willing to self-disclose more often than men.
It is most rewarding when it leads to greater intimacy in a relationship.
Fear of losing one's individuality can be a deterrent.
Fear of being abandoned can be a deterrent.
Bennis noted all of the following traits as positive to the likelihood of leader success EXCEPT
openness to feedback
the ability to reduce risk-taking
readiness to learn from adversity
What statement about regrettable talk is incorrect?
Usually such statements harm the relationship to the point that it can not be repaired.
Usually people realize immediately when they say something inappropriate.
This involves saying something inappropriate and embarrassing someone.
More often than not, no harm was intended by the speaker.
Paralinguistic features of the voice are suprasegmentals that change meaning.
They have the same role and importance as body language.
Their use varies across cultures.
The words usually carry more of the message than these features.
They include emphasis, pauses and tone of voice, and are easily misunderstood.
In analyzing criticism, which statement is TRUE?
Criticism is seen as negative when it is given in front of others.
The most common target is personal appearance, according to studies.
Criticism usually originates from the lower-status person who resents being in a powerless position.
Only bad criticism contains negative words.
Displays of feelings vary by cultures. Which of the following is NOT true?
Many Asian cultures use high degrees of facial expressions.
Arabic cultures freely express grief.
Most Americans hide grief or sorrow.
Sometimes, excessive smiling may signal shallowness.
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